Inside the closet of your room you will find a safe that you can use for free. The hotel is not responsible for theft or loss of objects not properly deposited inside it.

PLEASE LEAVE THE SAFE OPEN ON THE DAY OF DEPARTURE

For any questions, contact reception (Ext. 400).

Instructions

1. Close the safe door and press ENTER.
2. Enter your personal 3-digit code using any number from 0 to 9, then press “ENTER”.
3. Press CLOSE to close the safe.
4. To open the safe, press ENTER + enter your personal code followed by the “ENTER” key.

Important

• By consecutively pressing the wrong key 4 times, the safe will be locked for 5 minutes.

All the rooms of the hotel have a mini-bar Drinks will be charged directly to your room and will be paid upon departure.

If you wish to use the WAKE UP service, contact Reception (Ext. 400).

If you don´t want to be disturbed, hang the sign on the outside doorknob of your bedroom door.

If you want a towel, extra cushion or any special request related to Room Service, contact reception directly (Ext. 400).

Room cleaning is daily from 9:00 a.m. to 4:00 p.m.

The towels and bathroom linen in the room are for exclusive use inside the room. It is not allowed to take and / or bring any piece of clothing out of the room. For both the Spa and the pool, towels will be provided from reception.

At Mas Salvi Country Boutique Hotel we care about the protection and improvement of the environment, promoting practices to reduce water consumption and the amount of chemical products; if you need to have your bed linen and/or towels changed, contact Reception.

If anything breaks during your stay, contact Reception (Ext. 400) so that a technician can be sent to you as soon as possible.

All hotel rooms have AIR CONDITIONING and HEATING.

If you open any door or window it will stop working automatically.

The standard VOLTAGE in Catalonia is 220V. If you need an adaptor you can ask for one at Reception A deposit of €10 will be required, which will be returned to you.

All the rooms have Satellite TV

For more information contact Reception (Ext. 400).

National Calls

Dial 0 to get an outside line followed by the recipient’s phone number.

Check the cost of external calls at Reception (Ext. 400).

National Calls

Dial 0 to get an external line followed by the recipient’s phone number.

International Calls

Dial 0 to get the external line followed by 00 (international code), + country code and recipient’s phone number.

We recommend you try a gastronomic experience in an unbeatable environment at the hands of our chef Àlex Suñé; a healthy, fresh and balanced cuisine based on local products where creativity is fused with Empordà tradition. We have 2 restaurants, one by the pool (only open at midday in the summer season).

It is important to book in advance through our Catering Department (Ext. 404) or Reception (Ext. 400) for both lunch and dinner.

Hours:

• Breakfast (assisted buffet): from 08:00 to 10:30.
• Lunch: from 13:00 to 15:30
• Dinner: from 20:00 a 22:00.

Hours: from 10:30 a 00:00.

Hours: from 10:30 a 22:00.

Check-in time: from 3:00 p.m.

Check out time: before 12:00 noon (local time).

If you plan to arrive before 3:00 p.m. and want immediate access to your room, we recommend that you book the night before in order to guarantee immediate access. In the same way, for late departures, reserving an additional night guarantees that you will have the room for the necessary time until the desired departure time.

If you decide not to book, we will be happy to keep your bags and provide you with our facilities and services for as long as necessary. Depending on the period of the year, this option may vary and must be approved by the Hotel.

Late check-out, subject to availability, has an additional cost of €50 VAT included. For more information and reservations, contact reception (Ext. 400).

Hours: from 09:00 to 20:00.

For both the Spa and the pool, towels will be provided from reception. The use of towels from the rooms is not allowed.

Children under 12 must be accompanied by an adult.

Hours: from 09:00 to 20:00.

The spa has a heated pool with hammocks, Jacuzzi, sauna and changing rooms in a single space with incredible views of the garden. It is free for all clients staying in our hotel. To minimize the risks of COVID-19, only one group is allowed access to the Jacuzzi at a time. Due to the high demand for this service, we recommend that you reserve access to the spa as soon as possible. . Access is not allowed for children under 12 years old.

Do you want to treat yourself to a massage? Therapists specializing in body work offer a menu of treatments adapted to your needs. Contact reception to book a relaxing experience.

For both the Spa and the pool, towels will be provided from reception. The use of towels from the rooms is not allowed.

For more information and reservations, contact reception (Ext. 400).

Our team will be delighted to be able to offer you different leisure options and suggestions, from restaurants, activities and much more that take place in Pals and its surroundings. Do not hesitate to contact us for car rental, request a transfer or a taxi.

For more information and reservations, contact reception (Ext. 400).

If you need help with the custody of your luggage, we will be happy to take care of it and we will invite you to enjoy our facilities and services without any inconvenience.

Do not leave luggage unattended at any time.

The Wi-Fi connection is free and open to all clients staying at the Hotel, so you do not need a password. This season we have increased the network speed to ensure optimal connectivity.

Network: Mas Salvi

For more information contact Reception(Ext. 400).

The outdoor car park is available to our customers 24 hours a day. It is FREE.

Touring this area of ​​Ampurdán by bicycle is a unique experience. Ask at reception for the different accessible routes from the hotel for all abilities. You won’t regret it!

We have bicycles to rent at reception for €12/hour (50% discount on bicycles for children). If you want electric bicycles, ask at reception (Ext. 400) and we will contact providers in the area.

We accept American Express, Visa or MasterCard.

Everyone is welcome at Mas Salvi Country Boutique Hotel, including our four-legged friends who weigh LESS than 10 kilos. We have everything you need for a perfect getaway for everyone in the family, right from your own bed!

Pets incur an additional cost of €25 per night. For more information contact Reception (Ext. 400).

Pals Special Menu and The Rice Kitchen

We join «Pals and the Rice Kitchen» where you will enjoy an ode to the famous fusion of the grain with prawns, artichokes, mussels, cuttlefish and whatever else you can imagine. This year at Mas Salvi you can taste a special menu for a limited time prepared by our chef Àlex Suñé

Appetizer …
Olive sponge, vermouth jelly and anchovy

We start with …
Fresh salmon tartare, avocado cream, tomato,
Japanese sauce and trout caviar

Rice of Pals …
Cuttlefish dry rice, trumpets of death mushroom, sausage
and mild chive aioli

Something sweet …
Empordà apple tatin, vanilla cream and
ice cream

Price per person: 38 €

Our commitment is to guarantee a memorable stay and experience for all our clients with maximum security. For this reason, to help contain COVID-19 and minimize risks among our clients, workers and suppliers, Mas Salvi Country Boutique Hotel has implemented a series of measures that can be modified and adapted to the current epidemiological situation. You will find different signs distributed throughout the hotel with indications. Many thanks for your collaboration.